How big is the Mug?
A regular 16 oz Pint Mug. They fit inside a standard house mailbox and even the types of mailboxes that condos, apartments, and townhomes often have.
How do you ship?
The mugs are sent First Class Mail by the regular United States Postal Service. The mugs are addressed by hand, stamped and mailed. Not in a box, no bubble wrap or outside packaging of any sort. Just the Mug.
How long does it take?
Orders generally ship the next business day and take anywhere from 2 to 12 business days to be delivered. Delivery depends on the location. We are shipping from a Chicago suburb so Midwest orders seem to arrive fairly quickly and orders to both coasts take a bit longer.
What does the post office think?
The post office employees sometimes give us odd looks but overall we think most employees of the Post office like beer and therefore like us.
Can I pick a color?
All mugs for the moment are a pearlized golden beer looking color. We chose this color because first and foremost it looks like a beer when you open your mailbox. Also the gold color reminded us of a trophy color. That kinda made us laugh because some people will just put it on a shelf like a trophy because they may find it extra special. In the future we may offer green ones for St. Paddy's Day or Black ones for turning 40 or something but for now we like the golden mugs.
Can I delay a shipment for a later date?
Sure, just add a note to the additional instructions field and we will see it there!
Can I ship to a military address, APO, AFO, etc?
YES. It takes longer than regular mail (but you probably already know that) but it does get there! There is No extra charge for any military address. We love our US Soldiers!
Can I send a ball out of the country?
Yes, $3 extra and it takes about 2 or 3 weeks.
I did not get a confirmation.
A confirmation email is sent IMMEDIATELY after you place your order. Check your SPAM folder, it sometimes ends up there.
Can you ship to a P.O. Box?
Yes, no problem!
Can you ship to a College or University?
Of course! What kind of a company would Send a Pint be if we weren't able to deliver to the largest demographic of beer drinkers!
Is this a secure site?
YES. Our orders are processed thru Paypal the worlds safest, most secure online payment service.
Can you rush an order?
Unfortunately, we cannot offer rush service at this time.
I'm having trouble getting my order to go through. HELP!
It's rare, but we occasionally experience difficulties processing credit cards due to the security measures put in place by credit card companies. Most commonly, there is a problem with the card number and address. If you get frustrated, please just email us your order information and we will call you for the credit information and process it manually.